Pym Consultancy‍ ‍

Last updated: August 2026

Pym Consultancy is a trading name of James Pym, a sole trader. This privacy policy applies between you, the user of this website, and Pym Consultancy, the owner and provider of this website: [www.pym-consultancy.com](https://www.pym-consultancy.com).

Pym Consultancy takes the privacy of your information seriously. This policy explains how personal data is collected, used, stored and protected when you use this website or contact Pym Consultancy.

Please read this privacy policy carefully.

### Definitions

In this privacy policy:

- Data means all information that you submit to Pym Consultancy via the website, or that is collected automatically through your use of the website.

- Cookies means small text files placed on your computer, phone or other device when you visit certain parts of the website or use certain features.

- Data Protection Laws means all applicable laws relating to the processing of personal data, including the UK General Data Protection Regulation, the Data Protection Act 2018 and any related or replacement legislation.

- UK GDPR means the UK General Data Protection Regulation.

- Pym Consultancy, we, us or our means Pym Consultancy, a trading name of James Pym.

- User, you or your means any person accessing or using this website.

- Website means [www.pym-consultancy.com](https://www.pym-consultancy.com) and any associated subdomains, unless expressly excluded by their own terms.

### Scope of This Policy

This privacy policy applies only to the actions of Pym Consultancy and users in relation to this website. It does not apply to third-party websites that may be linked from this website, including social-media platforms or external booking services.

For the purposes of Data Protection Laws, Pym Consultancy is the data controller. This means Pym Consultancy determines the purposes and manner in which your personal data is processed.

### Data We May Collect

Pym Consultancy may collect the following information:

- Name

- Email address

- Telephone number

- Information provided in an enquiry, booking request or other communication

- Information about a child or young person that you choose to share in connection with an educational consultation

- Web-browser type and version

- IP address

- Information about how you use and interact with the website

- Dates, times and frequency of your access to the website

Pym Consultancy will only collect personal information that is relevant to providing an educational guidance service, responding to an enquiry, managing a booking, or improving the website.

### How Data Is Collected

Personal data may be collected in the following ways:

- When you contact Pym Consultancy through the website

- When you contact Pym Consultancy by email, telephone, post or another method

- When you request, arrange or attend a consultation

- When you choose to receive marketing communications

- Automatically, through cookies and website analytics tools

### How Your Data Is Used

Pym Consultancy may use your data for the following purposes:

- Responding to enquiries and providing requested information

- Arranging, delivering and following up consultations

- Understanding a family’s educational circumstances and providing appropriate guidance

- Maintaining records relating to services provided

- Managing the website and improving its content, functionality and security

- Sending relevant marketing communications where you have consented, or where permitted by law

- Meeting legal, regulatory, accounting or insurance obligations

Where Pym Consultancy processes personal data to respond to an enquiry or provide a service, this will normally be necessary to take steps at your request or to perform an agreement with you. Other processing may be necessary for legitimate business interests, including managing and improving the service, provided these interests do not override your rights and freedoms.

Marketing emails will only be sent where you have given consent, or where Pym Consultancy is otherwise legally permitted to contact you. You can opt out of marketing communications at any time by contacting contact@pym-consultancy.com or using the unsubscribe option in a marketing email.

### Information About Children

Pym Consultancy provides educational guidance to parents and families. Where information relating to a child or young person is provided, it should be supplied by a parent, legal guardian or another person with appropriate authority to do so.

Pym Consultancy will treat information about children and young people with particular care and will only use it where necessary to understand the family’s circumstances and provide the requested educational guidance. This may include information about educational history, learning preferences, interests, wellbeing, school experience and future aspirations.

Parents and guardians should avoid sending sensitive personal information unless it is necessary for the consultation. If sensitive information is required, Pym Consultancy will explain why it is needed and how it will be handled.

### Who Data May Be Shared With

Pym Consultancy does not sell, rent or trade personal data.

Personal data may be shared, where necessary, with:

- Professional advisers, such as accountants, insurers or legal advisers

- Website, email, booking, payment or IT service providers who support the operation of Pym Consultancy

- Regulatory bodies, law-enforcement agencies or other authorities where required by law

- Any other third party where you have given clear consent

Pym Consultancy will only share personal data where there is a lawful basis to do so and will take reasonable steps to ensure that third parties handle information securely and appropriately.

### Keeping Data Secure

Pym Consultancy uses appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

- Password-protected accounts and devices

- Secure email, website and cloud-storage services

- Restricted access to personal information

- Up-to-date software and security controls

- Procedures for identifying, managing and reporting suspected data breaches

No method of transmitting information online is entirely secure. While Pym Consultancy takes reasonable steps to protect your data, the security of information sent over the internet cannot be guaranteed.

If you believe your personal data has been misused, lost or accessed without permission, please contact contact@pym-consultancy.comimmediately.

### Data Retention

Pym Consultancy will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including providing services, responding to enquiries, maintaining appropriate business records and meeting legal, tax, insurance or regulatory requirements.

When personal data is no longer required, it will be securely deleted or anonymised. Data may remain in secure backup or archival systems for a limited period where necessary for legal, tax, insurance or technical reasons.

### Your Rights

Under UK data-protection law, you may have the right to:

- Request access to the personal data held about you

- Request correction of inaccurate or incomplete information

- Request deletion of personal data in certain circumstances

- Request restriction of how personal data is used

- Object to the processing of personal data based on legitimate interests

- Withdraw consent at any time, where consent is the legal basis for processing

- Request the transfer of your data to you or another organisation, where applicable

- Make a complaint to the Information Commissioner’s Office

To exercise any of these rights, please contact Pym Consultancy at contact@pym-consultancy.com

Pym Consultancy may need to verify your identity before acting on a request. A response will normally be provided within one month, although this may be extended where a request is particularly complex or numerous.

If you are unhappy with how Pym Consultancy handles your personal data, you can complain to the UK Information Commissioner’s Office at [www.ico.org.uk](https://ico.org.uk/).

### Links to Other Websites

This website may include links to other websites. Pym Consultancy has no control over those websites and is not responsible for their content, availability or privacy practices.

You should read the privacy policy of any external website before providing personal information to it.

### Cookies

This website may use cookies to help it operate effectively, understand visitor activity and improve the user experience.

Cookies may include:

| Cookie Type | Purpose |

| Strictly necessary cookies | Enable the website to function securely and correctly |

| Analytical or performance cookies | Help understand how visitors use the website, including pages visited and how users navigate the site |

| Functionality cookies | Remember preferences or choices where this functionality is enabled |

Where non-essential cookies are used, you will be asked for consent through a cookie banner or cookie-preference tool before they are placed on your device.

You can choose to accept, reject or manage non-essential cookies through the cookie banner. You can also change browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality or performance of the website.

For more general information about cookies, including how to manage them, visit [www.aboutcookies.org](https://www.aboutcookies.org).

### Changes to This Privacy Policy

Pym Consultancy may update this privacy policy from time to time to reflect changes in legal requirements, business practices, website functionality or the services offered.

Any updated version will be published on this website. You should review this policy periodically to ensure you remain aware of how personal data is handled.

### Contact Details

For questions about this privacy policy or personal-data requests, please contact:

Pym Consultancy‍ ‍

A trading name of James Pym

Website: [www.pym-consultancy.com](https://www.pym-consultancy.com)

Email: contact@pym-consultancy.com ‍